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WAYPOINT 100/200 FAQ
 
WayPoint 100/200
- Q. Can I use the 'y' adapter cable in the car?"
- Q. Does the WayPoint Bluetooth capability work with an Bluetooth Cell phone?
- Q: Where can I download Region Maps for my WayPoint?
- Q: How do I purchase Map Activation Keys?
- Q: I lost my Activation Key, how do I retrieve it?
- Q: What colors are available for the WayPoint PDAs?
- Q: What are the lights on the front for?
- Q: Can I upgrade my WayPoint 100 to a WayPoint 200?
- Q: What is the screen size of the WayPoint PDA
- Q: Do POI's in WayPoint have phone numbers?
- Q: What is a map region?
- Q: How many map regions can I install?
- Q: What are road maps?
- Q: How can I select a city or zip code without scrolling the whole list?
- Q: How can I get really fast searches?
- Q: Where can I find a screen protector to fit my WayPoint?
- Q: How large an SD card can I use with my WayPoint?
- Q: I get an error in Map Loader about a corrupt file list. How do I fix it?
- Q: My Back Light shut off. How do I get it back on?
- Where is the Gismo backup program?
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Q. Can I use the 'y' adapter cable in the car?
A: No! The Y cable is just a wire and the 12 Volt cigarette
lighter cable is just a wire. Attaching the 12 Volt cigarette lighter cable
directly to the PDA will fry it! It will smoke. Do not do this! The car mount
has a 12 V to 5 V converter inside the box to reduce the power to a suitable
level for the PDA and for the GPS. Only 5 V can be used to power the PDA or
the GPS. The cable running between the car mount and the Bluetooth GPS on
units so equipped is 5 Volts.
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Q. Does the WayPoint Bluetooth
capability work with any Bluetooth cell phone?
A: The Bluetooth standard provides for several
distinct protocols to be used to connect devices. To connect
the WayPoint to the Internet via a cell phone requires that
the phone support the DUN (Dial up network) protocol. Most
cell phones do support this protocol although there may be
a service charge for using it. Some phone companies, most
notably Verizon, have chosen to not include this protocol
on some of their equipment. Please check with your cell phone
vendor before purchasing a Bluetooth phone to ensure that
DUN is supported.
Without DUN support you will not be able
to use your WayPoint to connect to the Internet via a Bluetooth.
This will effect applications such as Pocket Internet Explorer,
MSN Messenger, Weather Underground, TrafficWatch, and the
Map Loader although these applications will continue to work
in modes that do not require Bluetooth and a cell phone.
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Q: Where can I download Region Maps for my WayPoint?
A: You may not need to download maps at all. If you use ActiveSync on a PC with an Internet connection you can use the built in MapLoader to retrieve and install the maps in one step. See the Map Loader manual, the chapter on Map Loader in the latest WayPoint Navigator manual, or the Map Loading QSG for more details.
If you need to download the maps, the Region Maps are available for download by visiting our
online Map Store or by clicking on Download
Region Maps link. Refer to the above listed manuals on how to use these downloaded maps. You will still use the Map Loader to install them.
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Q: How do I purchase Map Activation Keys?
A: Be sure you need to! If you own a national edition you already own the full maps for the USA. If the Map Loader shows a region as a choice to install in view/build basemap then you own it.
You can purchase maps directly through the map loader if you have an ActiveSync connection to a PC on the Internet. You do not need to deal with the activation keys since this will be automatically updated during the purchase.
You can purchase your map activation keys by visiting our
online Map Store and clicking on Purchase
Map Activation Key. Enter you Device ID and click on submit. Follow the
steps accordingly and you will receive your activation code.
The map Activation key can be seen via the Map Loader. Be sure the unit is not hooked to ActiveSync and then choose Map Tools and Repair Activation Key to view the key.
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Q: I lost my Activation Key, how do I retrieve it?
A: If you are connected to ActiveSync on a PC that is on the Internet the Activation Key will be automatically downloaded when you run the Map Loader.
If you are not on the Internet you can retrieve your activation key in our Products &
Services category under Map Store. Click on
Show My Activation Keys.
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Q: What colors are available for the WayPoint PDAs?
A: The 100 is available in Space Silver
while the 200 is available in Midnight Blue, in keeping with
its Bluetooth capability. The capabilites of the PDA's themselves are identical. Only the supplied accessories differentiate the products.
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Q: What are the lights on the front for?
A: The left light indicates that the unit
is being charged. It quits blinking when the unit is fully
charged. The middle light is a visual indication for an user
set alarm. It is also used by WayPoint navigation to indicate
an upcoming turn. The right light is for future use to indicate
that wireless connections are enabled.
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Q: Can I upgrade my WayPoint 100 to a WayPoint 200?
A: Yes, we will be offering an upgrade.
Please contact Mobile Crossing for information on pricing or check the Outlet page. You only need a Compact Flash Bluetooth card and a Bluetooth cable GPS receiver. All of the software is already installed.
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Q: What is the screen size of the WayPoint
PDA
A: 3.5" diagonal - 2.1" width
x 2.8" height with 240 x 320 pixels.
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Q: Do POI's in WayPoint have phone numbers?
A: Yes, However, there is a limit on how may lines
of data can be displayed. If you do not see the phone number
go to map settings and turn off one of the items in the list such
as Lat/Lon value.
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Q: What is a map region?
A. WayPoint units are sold with a map region
installed. A map region in the US is about 100 Megs of Maps
and consists of about 2 to 5 states plus road maps for the
entire country. These are generally preinstalled in the onboard
map memory. More regions can be purchased as the user needs
them. In some cases on the Long Haul (Major Roads) region
will be installed.
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Q: How many map regions can I install?
A. You can install as many as you have memory
for. They can be installed in your SD memory. You can have
about 3 to 4 regions open at one time depending on how many
maps the region contains. You can selectively turn off maps
you don't need to enable maps for a trip that spans more regions.
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Q: What are (Long haul) road maps?
A: Long Haul maps cover the entire country and
show freeways and major highways within each state. Each map
covers one state. These can be used for routing and navigation
when detailed maps are not needed. They also provide a method
to load and unload individual county maps if these are installed
on your unit. Tap the flower icon to reveal the name of the couty and then tap on hold on the county name to bring up a menu
to load or unload the detailed county map.
Major Roads can be used with detail maps to generate routes for long distances. Just enable the needed Long Haul maps and the detailed maps at each end of the journey.
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Q: How can I select a city or zip code without
scrolling the whole list?
A: Tap the city box and then bring up the
keyboard. Enter the starting letter for the city and then
scroll from there. If the city is near the end of the letter
list you might want to enter the next letter and scroll back
instead. Enter # to get to the list of zip codes.
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Q: How can I get really fast searches?
A: Limit the search window by providing
a city name or zip code. For contacts provide a zip code in
the contact database. Use the 25 mile radius feature, by setting
the search origin before entering the search or route menu.
Tap a spot on the screen somewhere close to the destination
to bring up a description box. Tap and hold on the box to
bring up a menu. Select "set search origin" from
the menu. Unload maps you don't need.
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Q: Where can I find a screen protector to
fit my WayPoint?
A: A screen protector we have used
is the Writeshield P/N WSPDA011 from PocketPCTechs.com.
It is 56+ x 75 mm. The one you want features anti-glare which
is probably a more important feature for the WayPoint than
the need for actual scratch protection.
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Q: How large an SD card can I use with
my WayPoint?
A: You can use any card from 8 Meg to 1 GigaByte. A minimum of 128 Meg is required to load maps. It can be any brand you want. Cards above 1 Gig will not work at all in the SD slot.
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Q: I get an error in Map Loader about a corrupt file list. How do I fix it?
A: The corrupt index message is caused by a
wrong level Map Loader on your unit. You probably own Version 2 maps
but the Map Loader you have is for Version 1 and does not recognize these maps.
The good news that it will automatically upgrade the version of Map Loader.
Here is how.
- Make sure you have ActiveSync installed and have a connection to your
pda. Also make sure the computer is on the Internet. Disable any firewalls.
- Now start the Map Loader. It should say checking for updates. It will
find and update and offer to update the software. You must tap the update
button within 3 seconds to perform the update. If you are not fast enough
quit and try again
- After the update the problem will be resolved.
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Q: My backlight shut off. How do I turn it back on?
A: Accidently turning off the backlight is
usually caused by holding down the power switch for 4 to 5 seconds. This
is actually intended as a feature to lower battery drain while listening to
music. To avoid turning off the light just press the power button a short
time. To get the backlight back on follow one of these steps.
- If the PDA is on you might try holding the power button down for about
5 seconds. Sometimes this will turn the backlight back on.
- Get some place where you can read the screen and tap th Start Menu >
Settings > System > Backlight and tap the box where it says Turn on. This
may need to be set for Battery power and for external power.
- If you are on Battery power the light may be on but just very dim. If
this is the case do the same steps as the previous case except that
when you get to the backlight page you will need to slide the Backlight
bar to the right to make the screen brighter. A brighter screen will
reduce battery life.
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Q: Where is the Gismo backup program?
A: It preloaded in the last couple of versions of
the ROM image hence Gismo is instantly available in the program folder but
it is also available in the Rom image you have. Here is how to set it up:
- Start File Explorer
- Traverse to the \Windows folder
- Bring up the Keyboard and tap the letter G.
- You can tap it a few more times or just scroll until you see a file beginning with Gismo ...
- Tap the Gismo file to install it.
You will now find Gismo in the programs folder.
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Want more questions answered? Check the GPS tip of the day. It is updated several times a week.
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